Privacy Policy

Our commitment

Fab's Roofing respects your privacy. This policy explains how we collect, use, store and protect personal information when you contact us or use this website.

Information we collect

When you request an assessment or contact us, we may collect your name, email address, phone number, property address, the type of work you need, a description of the issue, your preferred availability and any photos you choose to send us. We also use website measurement tools to understand which pages and contact options help people find us online.

How we use your information

We use this information to:

• respond to your enquiry and arrange an assessment;
• prepare, discuss and deliver roofing or waterproofing services;
• send quotes, confirmations and relevant follow-up communication; and
• improve the way we provide our services.

Storage and sharing

We store work-related information in the systems we use to manage enquiries, appointments and job records, including HubSpot, Google Workspace and Google Drive. We only share information with suppliers, contractors or service providers when it is necessary to carry out agreed work, or when required by law.

Photos of your property

Photos you send us are used to assess the work and keep accurate job records. We will not use identifiable images of your property in marketing without your permission.

Third-party services

This website links to third-party services, including Google Calendar for appointment booking and Google for reviews. Those services have their own privacy policies, and we encourage you to review them.

Accessing or correcting your information

You can ask to access or correct the personal information we hold about you. Email us at hello@fabsroofing.co.nz.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.